Privacy Policy

This Privacy Policy describes how Rovix Gear (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website [rovixgear.com].


By using our website, you agree to the collection and use of your information in accordance with this policy.

 

1. Information We Collect

 


We collect the following types of information:


 

A. Personal Information

 


When you make a purchase or attempt to make a purchase, we may collect:

 

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via our payment partners)

 


 

B. Automatically Collected Information

 


When you visit our site, we automatically collect:

 

  • Your IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on the site

  • Cookies and similar tracking technologies

 


This helps us improve website performance, user experience, and marketing relevance.

 

 

 

2. How We Use Your Information

 


We use your information to:

 

  • Process and deliver your orders

  • Communicate with you about your purchase, delivery, or support requests

  • Improve our website, products, and customer experience

  • Prevent fraudulent transactions and enhance security

  • Send marketing emails (only if you have opted in)

 


You may opt out of marketing emails at any time by clicking “unsubscribe” in any email or contacting us at support@rovixgear.com.

 

 

 

3. How We Store and Protect Your Data

 


Your data security is important to us.

We store your information on secure, encrypted servers and implement industry-standard security measures to prevent unauthorised access, alteration, or disclosure.


All transactions are processed using SSL encryption, and we never store your full payment details.

 

 

 

4. Sharing Your Information

 


We do not sell, trade, or rent your personal information to third parties.


We only share your data with trusted partners who help us operate our business:

 

  • Payment processors (e.g. Stripe, PayPal) to handle transactions securely

  • Shipping providers to deliver your order

  • Email and analytics tools to communicate with you and improve our services

 


Each partner processes data under strict confidentiality and compliance with GDPR requirements.

 

 

 

5. Cookies and Tracking Technologies

 


We use cookies to:

 

  • Enable essential website functionality (shopping cart, checkout, etc.)

  • Analyse site traffic and performance

  • Personalise your experience and offers

 


You can manage or disable cookies in your browser settings, though some site features may not function properly without them.

 

 

 

6. Your Rights

 


Under the UK GDPR, you have the right to:

 

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data (“right to be forgotten”)

  • Object to or restrict certain processing activities

  • Request a copy of your data in a portable format

 


To exercise any of these rights, contact us at support@rovixgear.com.

We aim to respond within 30 days of receiving your request.

 

 

 

7. Data Retention

 


We retain your personal information only as long as necessary to:

 

  • Fulfil orders and legal obligations

  • Resolve disputes or enforce agreements

 


After this period, your data will be securely deleted or anonymised.

 

 

 

8. Third-Party Links

 


Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these external sites.

We encourage you to review their privacy policies before providing any personal information.

 

 

 

9. Changes to This Policy

 


We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

The latest version will always be available on our website with the “Last Updated” date.

 

 

 

10. Contact Us

For questions, data requests, or concerns about this Privacy Policy, please contact us:

📧 info@rovixgear.com

🌍 www.rovixgear.com