Terms & Conditions

Welcome to Rovix Gear (“we”, “our”, “us”). These Terms & Conditions govern your use of our website [rovixgear.com] and all purchases made through it. By accessing or purchasing from our site, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

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1. General Information

Rovix Gear is a UK-based brand offering high-performance workwear, smartwatches, and accessories designed for durability, comfort, and functionality.
Our website and services are intended for customers aged 18 or older. By placing an order, you confirm that you are legally capable of entering into binding contracts.

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2. Products & Descriptions

We make every effort to ensure that product descriptions, images, and specifications on our website are accurate. However, minor variations in colour, size, or material may occur due to different device displays or manufacturing updates.
All measurements provided are approximate. Rovix Gear reserves the right to modify or discontinue products without prior notice.

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3. Pricing & Payment

All prices are listed in include VAT where applicable.
We accept major credit/debit cards, PayPal, and other payment methods displayed at checkout.
Payment must be received in full before your order is processed and dispatched.

We reserve the right to:
 • Change prices at any time without notice.
 • Cancel or refuse any order if payment information is invalid, fraudulent, or incomplete.

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4. Shipping & Delivery

We offer free worldwide shipping on all orders.
Dispatch time is typically 2–5 working days, and delivery takes approximately:
 • UK & EU: 2–7 working days
 • Worldwide: 3–10 working days

Please note that shipping times are estimates and may vary due to customs or courier delays.
Rovix Gear is not responsible for delays beyond our control, but we will assist in resolving any delivery issues.

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5. Returns & Refunds

We want you to be completely satisfied with your purchase.
If you are not happy with your order, you may return it within 90 days of receipt for a refund or exchange, provided that:
 • The item is unused and in its original condition.
 • It includes all original packaging and labels.

To initiate a return, please contact us at support@rovixgear.com with your order number and reason for return.
Refunds are issued to the original payment method within 7–10 business days after we receive and inspect the returned item.

For defective or damaged items, please contact us immediately for a replacement or full refund.

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6. Warranty

All Rovix Gear products come with a 30-Day Money Back Guarantee.
This warranty covers manufacturing defects but excludes:
 • Damage caused by misuse, neglect, or normal wear and tear.
 • Modifications or repairs not authorised by Rovix Gear.

If your item fails under normal use within 90 days, we’ll repair, replace, or refund it at our discretion.

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7. Limitation of Liability

Rovix Gear shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Our total liability shall not exceed the purchase price of the item in question.

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8. Intellectual Property

All content on this website — including text, graphics, logos, images, and product names (such as Rovix™, Titan™, and others) — are owned by or licensed to Rovix Gear.
You may not copy, reproduce, or use our materials without written permission.

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9. Privacy Policy

Your privacy matters to us. Personal data collected during your visit or purchase is handled in accordance with our Privacy Policy, which explains how we use and protect your information.

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10. Governing Law

These Terms & Conditions are governed by and interpreted under the laws of England and Wales.
Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

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11. Contact Information

For questions about these Terms & Conditions, please contact us:
📧 info@rovixgear.com
🌍 www.rovixgear.com